e-Power Field service engineer V.I.E.

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Date: Feb 1, 2024

Location: Salzgitter, DE

Company: Plastic Omnium

Hungry for challenges? Join a group with innovation at its heart and contribute to the automotive revolution!


Plastic Omnium is a world-leading provider of innovative solutions for a unique, safer and more sustainable mobility experience. Innovation-driven since its creation, the Group develops and produces intelligent exterior systems, customized complex modules, lighting systems, clean energy systems and electrification solutions for all mobility companies. With a €9.5 billion economic revenue in 2022, a global network of 150 plants and 43 R&D centers, Plastic Omnium relies on its 40,500 employees to meet the challenges of transforming mobility.

A world leader in onboard energy storage and emission reduction systems, Plastic Omnium Clean Energy Systems develops solutions for all types of powertrains including, gasoline, diesel, hybrids, plug-in hybrids and battery electric vehicles. Electrification is the driver of low-carbon mobility and with the E-Power business, Plastic Omnium is developing battery packs, electronics and power electronics for heavy-duty mobility and light vehicles.

Our ambition? Provide automakers with cutting-edge equipment and solutions to develop tomorrow’s clean and connected car.

We are looking for you as a Field Service Engineer. Your mission will be to provide support and services as requested by the Customer. You will have the mandate to represent the company in the field (in front of the customer) by investigating and troubleshooting complex technical problems on Plastic Omnium Battery systems.


Main missions:

  • Ensure availability and reliability of the product during warranty and services phase.
  • Increase customer satisfaction by providing high level services.
  • Play a role for future battery systems design improvement.


Responsibilities (include but not limited to):

  • Perform troubleshooting and investigation of technical problems on customers’ sites
  • Carrying out fault analyses, and participate to the root cause analyses
  • Data collection and sharing the feedback with design engineering team for continues product improvement
  • Perform Maintenance (preventive and corrective) of Battery system on customers’ sites
  • Identify customer needs in terms of services and share it with team
  • Commissioning of Battery systems
  • Corrective repair reports and warranty intervention report creation



  • Master’s or bachelor’s degree: Electrical Engineering
  • Good level of knowledge: MS Office
  • Experience in Field Services would a plus
  • Excellent English language skills, other language as an asset
  • Readiness of mind, analytical thinking, flexibility, the ability to act independently and on your own responsibility


The position will be based in Salzgitter with 70-80% of time traveling around the world.

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