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JOB DESCRIPTION

Regional Quality Director - Americas

DATE2020-02-20
METIER GENERAL MANAGEMENT
PAYSUnited States
LOCALISATIONTROY - MICHIGAN
TYPE DE CONTRATLong Term-At will
DIVISION Clean Energy Systems

JOB TITLE

JOB FAMILY

REPORTING

& DOTTED LINE(S)

DATE

Regional Quality Director, N.A.O

Management

Reports directly to Corporate Vice-President of Quality with a dotted line to the President and CEO of the Americas.

 

MISSION

  • The Regional Quality Director is responsible for leadership on all Quality Management Systems, Quality Engineering, Warranty and Manufacturing Quality issues as well as for the timely and effective resolution of all non-conformances, either process or product related, raised either internally or externally
  • Work is performed in a fast-paced environment within tight time constraints
  • Domestic and international travel is required
  • This is a salaried exempt position

RESPONSIBILITIES

  • Responsibility for all Quality Management insuring world class Quality Standards productivity, and continuous improvement
    • Serve as primary management representative
    • Development, implementation and maintenance of Quality Management System processes in compliance with latest industry standards (e.g. QS9000, ISO14001, TS16949, etc.)
    • Primary liaison to customer’s quality organization
    • Lead customer focused continuous improvement activities
    • Ensure awareness of customer requirements and progress toward achievement throughout the organization
    • Lead and participate in Quality System Review (QSR)
    • Lead regional compliance to PO Auto Inergy’s Validation Center (IVC) submissions and any corrective actions
    • Ensure timely and accurate submission of quality data to corporate for monthly reporting
  • Responsible for developing and implementing the systems and processes necessary to support a world class quality level in all products to all customers
    • Provide leadership and guidance to the quality function in this area including TS16949 and IQSR compliance
    • Establish management systems to provide focus on the areas necessary for improvement
    • Lead all warranty management activities that focus on improving customer satisfaction
    • Establish a system for regular and frequent communication with all customers regarding quality performance and continuous improvement
  • Team Management
    • Responsible to supervise and develop direct reports
    • Establish and maintain an effective system of communication and information flow cross-functionally and throughout the company
    • Actively support the program teams to assure consistent quality metrics are achieved

ACTIVITIES

  • Actively participate in continuous improvement and corrective action activities
  • Responsible for establish department budgets, monitoring and approving expenditures
  • Must comply with all work rules, policies and procedures
  • Must comply with all safety rules and regulations
  • Provide support to other positions as needed
  • Other duties as assigned

ORGANIZATION

 

 

KEY MEASURES & INDICATORS

KEY INTERFACES

  • [Accountability measurement :

Provide figures (e.g : nber of development hours , production volume….)]

  •  

PROFILE REQUIRED

Personal Background

  • BS Degree in engineering required
  • Minimum of 8 years relevant industrial experience in quality, engineering, or manufacturing required
  • Experience in the automotive industry preferred

 

Skills and Abilities

  • Knowledge of quality system industry standards (e.g. QS9000, ISO14001, TS16949)
  • Knowledge of Lean Manufacturing, Six Sigma tools and techniques preferred
  • Computer proficient in Microsoft Office (Word, Excel, PowerPoint) Software
  • Basic ability to navigate Internet and Intranet software packages
  • Foreign language preferred, English mandatory
  • Ability to maintain effective working relationships with internal and external customers
  • Must be flexible, dependable and creative
  • Ability to work independently and in a team environment
  • Ability to use influence others to achieve quality objectives
  • Professional verbal and written communication skills
  • Ability to collect, maintain and analyze data efficiently and effectively
  • Must be able to manage time of self and others, determine priorities and objectives, and delegate effectively
  • Ability to perform mathematical calculations
  • Customer warranty system knowledge
  • Familiarity with test/inspection parameters
  • Problem analysis skills
  • Knowledge of and ability to develop and utilize PFMEA/DFMEA tools
  • Ability to effectively manage performance of subordinates as well as train and develop the capability of his/her team
  • VAVE knowledge
  • Work requires standing, walking, bending, stooping and sitting
  • Ability to travel locally, nationally and internationally as required (Ability to acquire and maintain a valid passport is essential)
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