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JOB DESCRIPTION

Customer Contact JLR

DATE2018-11-21
JOB FAMILYSUPPLY CHAIN
COUNTRYSlovakia
LOCATIONHLOHOVEC
CONTRACT TYPELong Term-At will
DIVISION Intelligent Exterior Systems

Missions

Plastic Omnium Auto Exterior in Hlohovec is production facility that became part of Plastic Omnium during acquisition happening worldwide in 2016. Moreover, we gained other customer contacts and therefore we work on increasing of production capacities recently. We are employing approximately 220 employees and our plan is to grow and increase number of employees by another 450.

To our team we are looking for a dynamic person who is strongly customer oriented, has experience in logistic and understand that customer satisfaction is the highest priority.

 

The main responsibilities in this position are as follows:

  • Analyse, understand and anticipate the customer needs, ensuring that they are reflected in production activities 
  • Follow up outbound indicators and ensure they meet the budget level 
  • Key user for outbound process
  • To follow customer variability and react on time by standard system tools 
  • Follow up the achievement of the customer delivery program by managing alerts and following up with the transportation and the delivery of pieces
  • Communication about deliveries of products with customers, giving accurate information on time
  • Manage the pool and safety stocks levels

Profile

  • Experience on similar position in logistic
  • Strong customer orientation
  • Good communication skills
  • Excel – advanced
  • English – upper intermediate
  • Stress resistance
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